Flatio - Monthly rentals with a human touch

Nolwazi N. Guest

Your process are not clear

23.02.2025 • Johannesburg

Roberta H. Guest

I have been rejected 6 times and asked for help from flatio but have not gotten any and asked to be given dates or a rental plan with multiple places that would work for the month of march and still have not heard.

22.02.2025 • Albufeira

Katherine B. Guest

don't like the fact you need to pay for this

20.02.2025 • Albufeira

Yuri B. Guest

cookies setup extremely annoying

19.11.2024 • Prague

Ana F. Host

Considero as vossas fees elevadas. Começo a considerar estudar soluções alternativas .

16.02.2025 • Lisbon

David M. Guest

Have a real person check in. Answer questions in hours not days.

13.02.2025 • Chania

Precious O. Guest

good

09.02.2025 • Lisbon

Laura A. Host

Having all the services included in the rent is not convenient at all for hosts.

05.02.2025 • Valencia

Hanifa S. Guest

Service fee are a bit expensive, but great to find something last minute

03.02.2025 • Budapest

Cristina F. Host

I think the margin you bill is too high.

01.02.2025 • Terrassa

Vivien H. Guest

Der Vermieter meldet sich nicht zurück. Das ist meine zweite Anfrage. sehr schade.

01.02.2025 • Rome

Orsolya B. Host

I like that it gives a clean structure to the tenancies. I wish you would be more considerate of the hosts, really take the time to evaluate if a tenants complaint is relevant. This way it wouldn't happen, that one tenant cancels the agreement claiming the place is unfit for living, sending photos of shadows on the wall, and of a drop of paint (causing me to lose all the expected rent, that I was supposed to receive for at least a month, according to the cancellation policy). Then a few days later another tenant moves in, satisfied with everything, and loving the place. Both cannot be true.

30.01.2025 • Budapest

Martina M. Guest

mal schauen

25.01.2025 • Bratislava

Moritz H. Guest

koko

24.01.2025 • Porto

Heidi K. Guest

The site itself works well, but most people who advertise their apartments here do not respond anything to reservation requests.

21.01.2025 • Pula

Oleg T. Guest

More apartments!

18.01.2025 • Warsaw

Zuzana B. Guest

I have unhappy because of the following reasons: 1. Lot of listings are old or the hosts are not active, so chances of getting accepted are low. Flatio should check listings regularly to see if some are old and remove those. 2. I got a voucher for service fee refund because I made a cancellation. The voucher needs to be used when you make a request but if the request gets rejected, you lose the voucher and you need to ask support for it again and you cannot make another booking until you get the voucher again from support. Also, if the amount of service of booking is lower than voucher, then you need to ask for another voucher again. This is very frustrating because you cannot make multiple reservations and you have to keep asking for a new voucher. And if it is a weekend, you cannot get it because flatio support is not working on weekends and this way you lose on listings that you want to book. This seems like a very simple problem that can be solved easily. For example, just give credits instead of a voucher. Then we can use credits how we want without relying on support and when we use a certain amount, we will have a balance remaining for other bookings.

21.07.2024 • Lisbon