Flatio, Lisbon - Monthly rentals with a human touch

Laurenz V. Guest

I would love to have to option to send 1-2 reservation requests without being obliged by all of them. Then, i would also have no issue with paying a service fee to flatio. But like this, I always have to wait if i have a room before trying to get another. That way, it takes so much time to find a good place to stay.

10.05.2022 • Lisbon

Anabela L. Host

I like the webpage is very intuitive as a landlord. The only thing this time I missed it was a support team that can respond faster and are able to check my questions related with a specific flat. I had the feeling they didn't spend time checking my problem - I have 2 flats in flatio and they were confused about my questions. If they would have look to my profile they would know immediately which flat I was referring but instead they asked me the question all the time and we missed a couple of days because the response comes always the day after...

26.04.2022 • Carcavelos

Nuno d. Host

Brings you nice tenants. Very high comission and not very clear why they charge you that much every month.

02.03.2022 • Lisbon

Sergio P. Guest

BOM

14.02.2022 • Sintra

Paul M. Guest

Although we had a good experience with our apartment, we had some trouble with our last payment that Flatio did not work out to our satisfaction. I'm not sure I trust their customer service to follow through on tenant problems. They did a poor job with our issue.

03.01.2022 • Lisbon

Carole P. Guest

don't ask for long self description. show how the service fee is calculated and show the service fee BEFORE sending request for reservation. for rating, allow a score without an explanation. I want to recommend without identifying self

28.12.2021 • Charneca de Caparica

Páteo d. Host

Unfortunately the prices set up is not as flexible as it should be, as we cannot have a preice for specific days/months (only for the check-in date, and with long stays thta does not make any sense).

14.12.2021 • Lisbon

Inês T. Host

I get reservations from your site and that is great, but customer support system is very weak and I think 9 days to proces payments is not a good length of time

01.12.2021 • Lisbon

Eduardo Y. Guest

There is a lack of support when dealing with issues. Tenants are left to deal with unresponsive landlords on their own.

30.11.2021 • Lisbon

Fiona K. Guest

Haven't really tested your services yet lol... for all I know you could be a scam! Ask me again once I've reserved and/or finished my stay!

29.10.2021 • Lisbon

Keylee S. Guest

The policies/terms and conditions seem to contradict each other. But I also have not gone through a full process with you, so I am reserving judgment.

01.09.2021 • Lisbon

Wojciech T. Guest

Very high flatio fee if you are renting for longer time.

07.11.2021 • Lisbon

Ana Cristina Gomes S. Host

payment is delayed, and dificul to comunicate

03.11.2021 • Lisbon

Laura B. Guest

I liked Flatio

18.08.2021 • Lisbon

Louis B. Guest

You are asking question before I experience your services...

28.10.2021 • Lisbon

Inês T. Host

Like the fact that the rentals are long, but feel your support system is quite lousy. Also, money takes too much time to get to tenant’s account and your fee is quite high.

27.10.2021 • Lisbon

Dario A. Guest

I still can't sign in, using the same credentials, on Android, clunky user interface on web, needs a lot of polish. I hate Airbnb, but I think flatio can probably learn a few things that Airbnb has done right, as far as renters go

25.10.2021 • Lisbon

Carole P. Guest

I want to be able to earch for ONLY what is available currently.

21.10.2021 • Charneca de Caparica

Zachary S. Guest

I have only just requested the booking, and it is not yet confirmed. So, it is too soon to tell you if I can recommend Flatio, or if am satisfied or not. That's why I answered in the middle, '5'. If you asked this later after the full experience, you would get a more accurate answer!

10.09.2021 • Lisbon

Marcia G. Guest

Ainda não conheço o serviço. Quando realmente usar, envio uma avaliação. Obrigada

21.08.2021 • Lisbon

Andreia P. Guest

Penso que é cedo para avaliar.

27.04.2021 • Lisbon

João O. Host

Navegação complicada e sem certos detalhes importantes. Impossível perceber a comissão da Flatio sem fazer contas.

30.07.2021 • Lisbon

Sebastian F. Guest

Cant find any reviews or comments of other guests in the apartment descriptions .

20.07.2021 • Lisbon

João O. Host

Inserimos listings dizendo que animais não são permitidos, potenciais inquilinos com animais fazem pedido na mesma e somos obrigados a rejeitar, não nos deixando opçao.

01.07.2021 • Lisbon

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