Book a flat anywhere in the world soon and the next 5-star review might be yours.

In English first. Then translated to Albanian. Në fillim në anglisht. Pastaj përkthyer në shqip. - Absolutely criminal. The host purposely misrepresented the internet speed in the ad. It is now 5 days after my departure and the listing still states 200 Mbps as the speed. The speed was actually 5-15 the vast majority of the time, sometimes just 1 or 2 Mbps, and at times inoperable for 15-60 minutes. - The host advertises this place as suitable for remote workers, but the power went out dozens of times during my one month stay, at times for over an hour. The building has serious infrastructure issues. - After 2 weeks, it became unbearable and harmful to my necessities, and I contacted her to end my 4 week lease and refund me for the remainder. This in itself would be an inconvenience from the initial agreement due to displacing me, but better than continuing to be subjected to the hardship created by her dishonesty. She refused to end the lease early or provide any refund, despite me having to relocate during the lease and pay for accomodations elsewhere. - Again, the internet speed has never tested at the speed stated in the listing, and she maintains it in the ad here. She is a crook and I do not wish anything good for her in life. - Flatio was content to allow her to keep the money for the lease despite her obvious breech of basic decency and failure to meet her own assurances. I suppose it was out of their hands. - So on this platform, I do not recommend you place your trust in a host lightly before booking your stay. Find an option other than this one. - There are also construction issues, such as a shower that floods the bathroom and pools to create mold. And the bedside counters are not properly adhered to the wall, causing a sloping ledge that isn't suitable to support even a glass of water. - The shopping center the apartment is in is largely vacant and rundown, and you have to walk quite a while to access the beach either in Golem or Durress, as the coast near the apartment isn't open to the public. - Absolutisht kriminale. Pritësi qëllimisht e keqinterpretoi shpejtësinë e internetit në reklamë. Tani kanë kaluar 5 ditë pas largimit tim dhe lista ende deklaron 200 Mbps si shpejtësi. Shpejtësia në fakt ishte 5-15 në shumicën dërrmuese të kohës, ndonjëherë vetëm 1 ose 2 Mbps, dhe ndonjëherë jofunksionale për 15-60 minuta. Pritësi e reklamon këtë vend si të përshtatshëm për punëtorët në distancë, por energjia elektrike u ndërpre dhjetëra herë gjatë qëndrimit tim njëmujor, ndonjëherë për më shumë se një orë. Ndërtesa ka probleme serioze me infrastrukturën. Pas 2 javësh, u bë e padurueshme dhe e dëmshme për nevojat e mia, dhe unë e kontaktova atë për të përfunduar kontratën time 4-javore të qirasë dhe për të më rimbursuar pjesën e mbetur. Kjo në vetvete do të ishte një shqetësim nga marrëveshja fillestare për shkak të zhvendosjes sime, por më mirë sesa të vazhdoja t'i nënshtrohesha vështirësive të krijuara nga pandershmëria e saj. Ajo refuzoi ta përfundonte kontratën e qirasë para kohe ose të më jepte ndonjë rimbursim, pavarësisht se më duhej të zhvendosesha gjatë kontratës së qirasë dhe të paguaja për akomodimin diku tjetër. Përsëri, shpejtësia e internetit nuk është testuar kurrë me shpejtësinë e deklaruar në listë, dhe ajo e mban atë në reklamën këtu. Ajo është një mashtruese dhe unë nuk i uroj asgjë të mirë në jetë. Flatio ishte e kënaqur që ajo të mbante paratë për qiranë pavarësisht shkeljes së dukshme të mirësjelljes themelore dhe dështimit për të përmbushur garancitë e saj. Mendoj se nuk ishte në duart e tyre. Pra, në këtë platformë, nuk ju rekomandoj t'i besoni lehtë një pritësi para se të rezervoni qëndrimin tuaj. Gjeni një mundësi tjetër përveç kësaj. Ka edhe probleme ndërtimi, siç është një dush që përmbyt banjën dhe pishina për të krijuar myk. Dhe banakët pranë komodinës nuk janë ngjitur siç duhet në mur, duke shkaktuar një prag të pjerrët që nuk është i përshtatshëm për të mbështetur as një gotë ujë. Qendra tregtare ku ndodhet apartamenti është kryesisht e zbrazët dhe e rrënuar, dhe duhet të ecni mjaft për të hyrë në plazh ose në Golem ose në Durres, pasi bregdeti pranë apartamentit nuk është i hapur për publikun.

Major issues with this landlord and property. - The oven did not work. - The WiFi only worked in the kitchen and was only fixed over halfway through my stay. - The drains did not function properly and was only fixed over halfway through my stay. -The bathroom door handle repeatedly broke off and was only fixed over halfway through my stay. - Landlord is very aggressive if you complain. The overall experience caused a lot of stress and upset my end. I’ve received no partial refund to reflect my experience.

The apartment was presented fraudulently. No HVAC on the ground floor so it was very cold. The heat pump on the second floor did not work from day 1. The het pump on the first floor failed after one week. Neither was repaired during our stay. There was no place to store cloths ib the 2nd floor bedroom. I purchased a shelf unit myself. The hanger rod was broken and propped up by the shelf unit I had purchased.

There were Leaks from ceiling throughout stay. There were attempts to rectify it but the issue led me to move out as it became inhabitable. However, the apartment was good in every other aspect and my concerns were promptly delt with. The property manager went out of his way to make my stay comfortable, also accommodating me with any extra utensils and essentials needed. The apartment was well stocked with cleaning supplies and simple kitchen necessities which was appreciated. Other than the leaks, which they noted was being attended to immediately (which is why I had to leave), the apartment is perfect with amazing views of the river aswell.

La casera nunca nos avisó que el ascensor estaba roto, y es un séptimo. Según ella mandó un correo a las que habíamos alquilado. Eso no fue cierto, nos enteramos pocas horas antes de poder acceder al piso. Y con un mensaje de WhatsApp. No fue capaz de mandar a nadie a ayudar a subir el equipaje que era una sola chica con varias maletas. Se ofreció pero nunca apareció. Las fotos no sé corresponden en nada con el piso. Tiene CUCARACHAS, HUMEDADES CON MUCHO HONGO, LA COCINA ESTA SUPER SUCIA Y LLENA DE GRASA Y MOHO TAMBIÉN Y DESCONCHADA LA PINTURA POR LA HUMEDAD. Según ella mantienen una estricta limpieza, totalmente mentira. Según ella todo era por las lluvias. Y esa suciedad es la que trajo cucarachas. Y por último no tiene salón, en el anuncio pone que si y no lo hay. No recomiendo para nada este alojamiento. Debería estar prohibido alquilar una vivienda en esas condiciones.

​The studio is a garden annex attached to a main house in a residential area of Cascais. While the garden is pleasant and the host provided a welcome package, several significant issues regarding privacy, utility monitoring, and environmental noise impacted the stay: ​Privacy & Personal Property: This is a shared-property suite with very thin walls where noise carries easily. During a "light cleaning," a housekeeper went through closed cupboards and discarded a bag containing my original travel and tax documents. Although I eventually recovered them from the trash, they were not there initially and only reappeared later, which was highly distressing. ​Atmosphere & Surveillance: The unit contains fixtures, such as a highly reflective wide-angle lightbulb in the kitchen, that contribute to a constant feeling of being watched. ​Utility & Internet Consistency: While the hot water worked normally on day one, it was strictly limited to approximately 10-minute intervals for the remainder of the stay. Additionally, despite no reported local outages, the Wi-Fi failed entirely during my final week, requiring the use of a VPN for security and a personal pocket Wi-Fi for work. ​Constant Noise: The noise level was overwhelming from early morning until 1:00 AM, including barking dogs, heavy construction, loud engines, and persistent poultry sounds at dawn. I had to rely on noise-canceling headphones throughout the day to sleep or meet work deadlines. ​Kitchen & Facilities: The unit has limited food storage (mini-fridge) and a toaster oven rather than a full oven. The cooktop is extremely sensitive to moisture and shuts off frequently during meal prep. The shower also floods the bathroom floor easily, requiring constant maintenance to manage humidity. ​Summary: This space may work for a short-term solo traveler, but I would not recommend it for those who prioritize a truly private, unmonitored environment or a quiet space for professional work.

We had a mixed experience renting this home. While the owners are friendly, professional and willing to help, the circumstances we faced in this particular home was unpleasant. The photos conceal some gaps in basic livability standards. It might be ok, if you're renting for a weekend. But, anything more than a weekend, means you're making a serious compromise. 1. The layout of the home is like a train coach - the living room, room#2, kitchen, bathroom room #1, backyard. The only useful windows for light and air are in the front. This means 60% of the house has zero light or air exposure. The room#1 in the back of the house has a small window and door to the yard, but does not provide any light. 2. The bathroom has zero ventilation, so expect high humidity. The bathroom also came without curtains or any storage, so once again it was below basic living standards. 3. The hosts were nice enough to install washer and dryer, which we really appreciated. But, the laundry room is dark and dingy. We had mold all over our stuff that we had stored here. The issue might have been made worse due to the incessant storms during our stay. Even so, for us - this felt like below living standards. 4. The kitchen does not have any hood or ventilation and just a basic induction stove with 2 plates. There zero natural air or light in the kitchen. If you plan on cooking here, expect the kitchen to get damp very soon. 5. The Good part of the location is its close to lot of restaurants. On the other side, this street has numerous bars and it can get very noisy during the weekends. The hosts are great people, but the fact is the unit does come short of meeting basic living standards, if you're planning to stay for more than a weekend! HOST'S REPLY: The photographs of the property available on the Flatio website show the exact layout of the house, including the stovetop and the bathroom. When renting an apartment through a platform, one must pay close attention to the type of property being chosen. Before we signed the final contract, I sent a video to the tenant so they could inspect the property and confirm they wished to proceed with the rental. The property did not have a washer-dryer, and at the tenants' request, we arranged an alternative solution so they could have a washing machine. In fact, we installed the machine in a small, dark location that had been agreed upon over the phone with the tenant. The property was clearly too small for this family's needs, and they asked us to end the tenancy without notice, which we did not accept. It is unfortunate that the review was written in this context, unfairly damaging the reputation of our property. As fotografias da casa disponíveis no site da Flatio mostram a exata configuração da casa, além de mostrarem a placa do fogão e a casa de banho. Quando se arrenda um apartamento por plataforma há que olhar com atenção para o tipo de propriedade que se está a escolher. Antes de celebrarmos o contrato definitivo, enviei um video ao inquilino para verificar a propriedade e certificar-se de que queria prosseguir com o arrendamento. A propriedade não tinha máquina de lavar e secar e, a pedido dos inquilinos, nós arranjámos uma solução de recurso para eles poderem ter máquina. Aliás, instalámos a máquina num local pequeno e escuro acordado telefonicamente com o inquilino. A casa era manifestamente pequena para as necessidades desta família e pediram-nos para terminar o arrendamento sem aviso prévio, o que nós não aceitámos. É triste que a avaliação seja feita neste contexto, prejudicando injustamente a nossa propriedade.

The apartment did not have adequate heating. Just 3 small spot heater for 3 bedrooms, a kitchen, a living room and a bathroom. The floors were freezing cold. The stove gaz burners and oven were not hooked up to the gaz bottle, so only 2 electric heating plates and a microwave oven were available. The electrical panel would trip all the time when heaters and anything else was on at the same time. I did not meet the host as he was in south america at the time.

The common spaces and kitchen were decent, there were no major problems. The induction stove and the oven works very well, there is plenty of cupboard space and fridge space and I always felt comfortable using them. The toilets were also okay, there was always hot water although I would have loved some shared hand towels that would be changed every few days in the bathrooms. The main problem with this accommodation was with the room we were in, which was the worst room by far in the coliving. Something we noticed immediately when coming in the room: horrible mold and rotten moistrure smell, like when leaving washed clothes in the washer for days. Realised the smell is coming from the wardrobe, making it unusable. Horrible unlivable smell. We tried cleaning it ourselves a few times with bleach and different solutions, airing it out with a fan, and we complained to the host, they cleaned it as well but nothing fixed the smell. In the end we just kept it closed and far away from us. We lived from our suitcase for the whole stay. The room needs a new wardrobe and drawers. The chairs in the room were also incredibly dirty, maybe even moldy, we covered them with t-shirts and sat on them that way, since they were disgusting. They are also very uncomfortable for working. This is not the case for the other rooms, they have good working chairs and desks, but this room in particular had unusable chairs. There is no sunlight in the room anyway, so we spent most of the time working in the common areas. We just used the room for sleeping. Overall the common areas are okay-ish, maybe the cleaning team can do a bit better and deep-clean more often, and some of the other rooms are very nice. Unfortunately the room we were in is the worst and it definitely needs an upgrade to the chairs and wardrobe. There is virtually zero sunlight in the room, but it says that in the description.

The dog was a serious issue. It was not the same dog as in the description and barked frequently, sometimes for hours straight. For about one month it repeatedly urinated on the living room floor. While this was no longer an issue toward the end of the stay, it significantly affected the overall experience. The mattress was worn out and visibly stained, which made sleeping uncomfortable. Only one bedsheet was provided. The shared living area was not actually shared. I was allowed to use it for breakfast when the host was at work, and since we left around the same time this was barely possible. In the evenings the door was closed, so it was clearly not a common area as described. The dishwasher did not work properly. The guest policy was changed compared to what was stated in the contract. According to the booking, guests were allowed for three days free of charge per month. The host only allowed about half of that and demanded 10 euros per night, which I refused. Positive aspects were the cleaning every two weeks, a fully functional washing machine, and a very good location. HOST'S REPLY: It is somewhat strange that if the stay was so unsatisfactory, why would the guest stay here for four whole months? I would therefore like to comment on the points in the review.  Dog: The dog lives in the apartment and this is stated in the offer. He is well-behaved and clean. The offer is suitable for those who like dogs or at least don’t mind them. Living room:  It is not a rule that it is automatically shared, as stated in the offer as well. Dishwasher: The dishwasher was replaced with a brand new one during the guest’s stay. Visits of the guest friends: The guest was visited by her friends for free several times. However, I believe it is good manners to respect the host’s privacy. Room: The room is in standard condition and has never been complained about. I believe that guest would slept much better if she kept her room tidy. The room was thoroughly cleaned after the guest’s departure.

Host was not responding on period of the whole 5 month

This was quite the nightmare experience, the word I have ever add in a temporal housing. First of all the violation of all flatio terms from the beginning. The host requested a deposit, for which I had to insist it goes against the platform agreements and had me pay a late check-in fee of 50€ that was not stated in the listing. I received a faulty apartment, with the lock of the door broken and a Wifi network that never worked (he says that it is because it's "forbidden" to download big files), I had to use my mobile data plan for the entire stay. But the worst is yet to come, one day we stopped having water supply on the entire building, this makes the whole building "uninhabitable" according to Spanish law. The host insisted that it will be resolved quickly and provided bottles of water. I lived like this for a week, until I called the water company here in Valencia (Global Onum) and they told me that the building doesn't have any contract with them. Since that means that the issue could last for weeks or even months I rushed to book an Airbnb and left the apartment. The host even has the indecency of demand me to clean the apartment with the bottles of water, like it is completely Ok to have to live without water supply like if it where a jungle or a deserted island. Avoid completely, don't risk living a similar nightmare experience.

Tivemos a oportunidade de ficar nesta habitação durante dois meses e, embora a zona seja encantadora e a experiência de conhecer a vizinhança tenha sido muito positiva, gostaríamos de deixar alguns pontos de reflexão para futuros hóspedes: • A Envolvente: A localização é, sem dúvida, o ponto forte. É uma zona excelente para quem quer conhecer a região. • Conforto Térmico: Devido à estrutura da casa, o espaço tende a ser frio em meses de menos calor. Foi necessário o uso frequente de aquecimento elétrico para manter o conforto, algo a ter em conta na gestão das expectativas de climatização. • Espaço e Funcionalidade: A casa tem uma decoração rústica e original, embora o excesso de mobiliário e de itens pessoais possa limitar um pouco a área útil de um T0. A zona da cozinha, por ter uma parede rochosa natural, exige uma limpeza mais frequente devido à libertação de pó. • Logística: Tivemos alguns contratempos com a partilha do quadro elétrico com a casa vizinha e com a organização de visitas de novos interessados. Sugerimos uma coordenação mais próxima entre proprietário e inquilino para garantir a privacidade de ambas as partes. Conclusão: É um espaço com muito potencial, ideal para quem procura uma estadia curta e valoriza a localização, desde que esteja ciente das características mais rústicas da habitação.

Nie nadaje się do długoterminowego najmu. Przy wprowadzeniu zastaliśmy pokój tylko powierzchownie wysprzątany z widocznym kurzem i brudnymi oknami. Pokój jest mały, ale zgodny z ogłoszeniem. Kuchnia: wspólna, brudna z powodu innych współlokatorów, ale wyposażona wystarczająco do zwykłych potrzeb. Łazienka zawsze była niedokładnie posprzątana i niedomyta, śmierdziała nawet po sprzątaniu, rury odpływowe ciągle zatkane, prysznic z odpadającą podstawą i niedomyty, toaleta śmierdząca i brudna. Najgorszą rzeczą było podejście właściciela/firmy wynajmującej do wynajmującego: w mieszkaniu wielokrotnie był problem z palącymi współlokatorami. Problem był zgłaszany wielokrotnie w ciągu czteromiesięcznego wynajmu, jednak odpowiedzią były najpierw zapewnienia że problem będzie rozwiązany (nie był), a przy kontakcie telefonicznym słowa "jutro się wyprowadza, sporządkujemy". A śmierdziało codziennie i zapach papierosów pozostawał na wiele dni. Ogółem nie polecam i za podobną cenę rekomenduję znaleźć inne mieszkanie.

I honestly don’t know what was worse: the apartment itself or the landlady. This place was an absolute nightmare, and I strongly advise anyone reading this to stay away at all costs. Let’s start with the apartment. The photos are pure deception and have nothing to do with reality. The room is handed over in whatever filthy state the previous tenant left it in. The kitchen, bathroom, and toilet are dirty and rancid. When I moved in, there was already mold behind the sink, which says everything about the level of care taken here. The refrigerator randomly leaks water, leaving puddles on the floor. The shower head is broken, spraying water in all directions except where it should. There is no mailbox, no doorbell, and no nameplates — basic things you would expect in any functional apartment. The room door has a glass window, meaning zero privacy unless you cover it yourself. Even after insulating the door with special materials, the soundproofing is still completely inadequate: you can clearly hear the toilet flushing and every single movement in the kitchen. Relaxing in your own room is simply impossible. Heating deserves its own special mention. The regulator in the room is rusted and stuck, so you cannot control the temperature. The only way to regulate heating is via the bathroom, which means either you sweat like crazy, your roommates freeze, or you sleep with the heating blasting and the windows wide open. There is no reasonable middle ground. And these are just the problems with the apartment itself. Now to the landlady — or rather, the complete absence of any real landlord responsibility. I repeatedly tried to report these issues. The messages are read, but responses come extremely late, if at all. Communication is a disaster. She barely understands English and is apparently unable (or unwilling) to use a translator, which makes the delays even more absurd. On October 15, I sent a long, detailed message listing all the defects. After weeks of following up and practically begging, I finally managed to speak to her on November 14. She openly admitted that she couldn’t even remember the last time she had seen the apartment in person. I was then promised that by the end of November the following would be fixed: a new toilet and floor, a repaired refrigerator, a new bathroom floor and bathtub, a mailbox with keys and nameplate, and a replaced heating regulator. I am writing this at the end of January. Unsurprisingly, almost nothing has happened. The toilet was eventually repaired, and I was told the bathroom would be next — but at this point, promises are meaningless. You can safely assume that every promise will be delayed by at least two to three months, if it happens at all. To make things even worse, the landlady doesn’t even live in Prague. When something finally starts moving after endless delays, you as the tenant are expected to chase third parties yourself. P.S.: Just to be clear about the noise situation: both current roommates have children who temporarily live in the apartment, meaning it is rarely occupied by only three adults. If you think this will be a quiet or peaceful place to live — think again.

Tentativo di scam.

I stayed in this property during winter and had to leave early due to serious heating and power issues. The house was cold, damp, and not fit for remote work or even basic comfort. Heating was first provided via a faulty oil heater, then replaced with small 300W infrared panels — which were wholly inadequate and then a faulty gas heater. Power outages occurred when using essentials like a heater or even a kettle. Warm water was unreliable, and the humidity was so high it risked damage to my electronics. When I raised concerns, the landlord eventually suggested I should purchase a new gas heater myself — instead of taking responsibility for providing a habitable space. I became ill from the conditions and had to move out. After platform intervention, I received only a partial refund — and no compensation for the time spent in unsafe, unlivable conditions. Be cautious. Make sure major upgrades have been made and clear accountability is in place. Winter tenants especially: don’t rely on assumptions — ask for proof that heating and electricity are truly functional.

Квартира расположена в хорошем районе, бытовая техника в хорошем состоянии, постельные принадлежности в норме. Из минусов , в момент заезда в квартире было +14 градусов и один обогреватель, очень холодно. Санузлы очень маленькие, в душевые приходилось заходить боком, унитазы расположен прям возле стены, для больших людей большая проблема!

El propietario no tiene cuidado con los inquilinos que acepta. Tuve muchos problemas con un grupo de inquilinos hombres que no sabían español (ni inglés), dejaban todo sucio y hasta me golpeaban la puerta a media noche. Intenté solucionar el tema con el propietario, pero no se logró nada. Los problemas continuaron. Preferí irme a la casa de amigos a pasar allá los fines de semana. Cuando pedí al propietario que finalicemos el contrato de mutuo acuerdo, por lo problemas, no accedió y tuve que irme a pesar de seguir pagando, ya que la verdad estaba muy temerosa por los inquilinos. Y esto fue desde el primer día que llegaron. Incluso el primer día lque llegaron también llegó la policía a verificar quienes eran y donde vivían, lo que también me asustó. HOST'S REPLY: Following my review, this guest with outstanding debt wrote a revenge review. Following legal action from AXA, this guest paid the rent. Happy end ? No. Because significant delay and extra admin for no reason. Thanks goes to Flatio and AXA for their dedicated support.

I was not satisfied with my stay. During the last 12 days of my stay there was no hot water in the house. It was not fixed before I left, and there was basically no communication (I always had to ask for updates myself), no apology, no offer of a refund. I think the house could be well-run and a nice option, but there is a complete lack of organization and communication and interest in taking care of the guests, so all in all I cannot recommend this place.

The apartment is in an old and dilapidated building, and some of the home appliances are new. The washing machine didn't work from the beginning (flooding, interrupting mid-cycle), and it wasn't easy to communicate with the host, but in the end, we agreed on a rent discount for compensation. The house strongly smells of acrylic paint and old wood from the doors, and also the bathroom often had a bad odour coming from the sewers. Ok for the good position and for a few-day stays, but I wouldn't recommend it for longer stays.

Just a bad experience to put behind me, I would not go back to this place even if it was free, in fact I might pay to not have to go back.

Dissapointing behavior from the apartment’s owner: Due to a personal situation we rented the apartment at Calle Horno for an indefinite period and made our situation clear to Encarni, the house owner, from the start. She told us repetitive times that “we could count on renting the apartament for as much time as we needed” and we took her word for it. After having rented the apartament for various months - and having been responsible and respectful tenants, we received a 17 days notice from her behalf telling us that we should leave the apartment. This message took us by surprise since it was the opposite of what she had previously communicated to us, and it of course created many problems for us given the short time notice. We paid each and every rent on time, took good care of the apartment and premises, followed all house and coexistence rules to the letter. Thus, it is needless to say that we were treated unfairly by the house owner and that her actions were not only cruel, but also inhumane. We would have expected at least a one-month’s notice. Other than this it is worth mentioning that the apartment is in a reasonable condition. The village is around 25 minutes from Granada by bus and the bus comes almost every hour (but not every hour), except on Sundays when the bus only comes around 3 times. There are no supermarkets/shops in the village, you can just find two restaurants - one that opens most days in the week and another one that opens like once a week. Therefore, if you are looking for convenience, this is not the best option. Dúdar is nice with its mountain views and the river passing by, and the locals are mostly friendly. The house’s neighbor is not the friendly-est though. He complained a few times about “noise” coming from our TV (although it was being played at a normal volume), and he also complained a few times about the kids who used to play in front of the house - also because of the “noise” they used to make. He even threw a few eggs at them once…

Unfortunately, I had a very bad experience with this apartment. There was mold on the walls, dirty dishes, a broken coffee machine, dirty windows with bird droppings on the sills, and months-old dust and cobwebs behind the bed. The wi-fi didn’t work, and both the shower and sink drains were clogged. Although I asked the landlady to arrange cleaning and repairs, she said the cleaner was unavailable, and despite claiming she contacted other services, nothing changed for three days. She admitted the apartment was neglected and needed cleaning, but still didn’t arrange it. She also accused me of pressuring her to move in earlier, even though she had asked for an extra day to prepare the flat — which I agreed to — yet the apartment was still in terrible condition. Her only solution was that I leave early, which she considered fair. I did not, as the apartment was too dirty to work, sleep, or live in. I had to leave and find another place. Very unpleasant experience — I do not recommend this apartment. HOST'S REPLY: Byt byl nájemnici předán osobně při nastěhování a v daný moment nebyly vzneseny žádné výhrady. Připomínky začaly přicházet až s odstupem času. Na každou z nich jsem reagovala bezodkladně. Kontaktovala jsem techniky na internet, objednala nový kávovar, řešila možnost úklidu a opakovaně komunikovala s poskytovateli služeb. O všech krocích byla nájemnice průběžně informována. Vzhledem k tomu, že některé požadavky nebylo možné vyřešit okamžitě (zejména z důvodu dostupnosti externích služeb), nabídla jsem férové řešení formou předčasného ukončení pobytu. Toto řešení bylo nakonec realizováno dohodou přes platformu Flatio a s částečným vrácením nájemného, se kterým nájemnice souhlasila. Je mi líto, že pobyt nesplnil očekávání nájemnice, nicméně z mé dlouhodobé zkušenosti i historie hodnocení na Flatio (dlouhodobě 5/5) je zřejmé, že se jednalo o mimořádnou a nestandardní situaci, kdy očekávání a standardy nebyly na obou stranách v souladu. Byt byl po odjezdu převzat zpět bez jakýchkoliv dalších připomínek a spolupráce byla oficiálně uzavřena dle pravidel platformy. Zároveň bych ráda doplnila, že veškeré nahlášené záležitosti byly po odjezdu nájemnice vyřešeny. Byt je nyní po generálním úklidu, s plně funkčním internetem, odpady i novým vybavením a je připraven v plném standardu pro další hosty.