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Maria Otilia C.
September 2023
Maria Otilia stayed 14 days in Brno
It was hot and the AC was very weak, so the apartment..
The curtains are not enough to avoid the light, so when the sun rises it was difficult to sleep (during 10 days).
When we arrived (14 august)there was not enough paper to the toilet, liquid to wash the dishes and the clothes, kitchen towels were very old, notrash bags...
Nadezhda D.
September 2023
Nadezhda stayed month in Porto
Very few dishes, old furniture, smells damp, little storage space. While the apartment is clean.
Dimitri H.
September 2023
Dimitri stayed 2 months in Budapest
I recently stayed at Chillapartman property and unfortunately, my experience was far from satisfactory.

Firstly, the washing machine which was promised in the listing was missing upon my arrival. The landlord did assure me that it would be installed within the first two weeks and also promised to reimburse my expenses for using a public laundry service. He didn't. This was a minor inconvenience, which I was initially willing to overlook.

However, during my stay, the landlord repeatedly made requests for small favors. This ranged from picking up his bike from the street to photographing certain items within the apartment. These tasks were not what I expected to be responsible for as a guest.

The real disruption began when the landlord decided to undertake construction work in the bathroom to install the washing machine. This lasted half a day, which was a significant inconvenience. Following this, he tried to convince me to pay for the machine's delivery using my personal details and account, a clear breach of my privacy.

The tipping point came when, due to my commitments, I couldn’t fulfil one of his many requests. In response, he resorted to threats such as cutting off the internet and making deliberate construction noises in the kitchen, making it impossible to live peacefully.

From that point on, I felt it necessary to only communicate with him through Flatio support to ensure my personal safety and security.

In conclusion, I would not recommend staying at this property. While the apartment might be appealing on its surface, the landlord's behavior significantly detracted from my experience.
Martin P.
September 2023
Martin stayed 24 days in Prague
Majitelka téměř nekomunikovala.
Max I.
August 2023
Max stayed 15 days in Covas do Rio
A nice rural place to stay, but too manny flies coming home from the village
Luis C.
August 2023
Luis stayed 2 months in Prague
The apartment is great, wonderful location and spacious. There were some maintenance issues with the place that never got resolved despite multiple requests. Others did get resolved after complaints were made.
Jean- Marc, Michael, Francois M.
August 2023
Jean- Marc, Michael, Francois stayed 3 months in Brno
No comments
Hyejeong K.
August 2023
Hyejeong stayed 15 days in Lisbon
It is a quiet place to stay this guest house depends on your vacation purpose. As for me, after long beach surfing life, I took a full rest here.
I just wanna address some of the points, it is nearby the train station, however, the train is coming every 20min, so you have to calculate the commute time. You have the right to request laundry service based on their house rule, however, I found the host adds an additional excuse to do this. Thus, I recommend and make sure to communicate with her clearly. (ask for coins, and go to the laundry store by yourself or request them to do it in advance). I barely see the host or cleaner while staying here, they provide good cleaning service. Luckily I have no other guests while staying on my 3rd floor. Other than that, you can feel free to stay.
Iuliia T.
August 2023
Iuliia stayed 2 months in Vila Nova de Gaia
The apartment fully corresponds to the photos. It has everything necessary for a short-term stay. It is equidistant from the center of Porto and the ocean (40-50 minutes on foot, 15 minutes by car). For a long-term stay, there are some drawbacks, especially if you plan to spend a lot of time in the apartment, for example, in the case of remote work. There is no air conditioning, and it can get stuffy in the mornings. The internet speed is sufficient for work, but there are no dedicated workspaces in the apartment. There is a small farm nearby, and the bird cries can be quite loud. The mattress in the bedroom is not very comfortable. The kitchen is narrow, which makes it less comfortable. Overall, the apartment is suitable for short-term stays or for a long-term stay if you don't plan to spend a lot of time inside during the day.
Matheo D.
July 2023
Matheo stayed 2 months in Prague
Great person who really care about but I have wait for 3 hours before gets the keys
Sergio H.
May 2023
Sergio stayed month in Cabanas de Tavira
El lugar cumplia con las expectativas, hubieron algunos problemas para cancelar el contrato.
Alexandra S.
April 2023
Alexandra stayed 3 months in Málaga
Keine gute Vermieterin, Wohnung nicht gut
Alex Y.
April 2023
Alex stayed month in Prague
The apartment is good in general, you will have all the necessary furniture, even towels and bed sheets, however everything is dirty, even the sofa. There were some dirty clothes in the sofa, that I gave the owner the next day. We used to wash the sofa by ourselves. When I told the owner about this, he promised to call cleaning, but didn’t do it. After few days I asked him again about cleaning and he finally called cleaning few more days later. Anyway, we already did cleaning by ourselves, even washed the sofa.
The stove was not working, owner fixed it on the second day. Light in the fridge was not working, owner promised to bring the new lamp, but didn’t do that. TV remote didn’t work, I told the owner about that, but he didn’t solve this problem.
And the most disturbing thing is computer chair, it was unbelievably old and dirty. It wasn’t represented on the photos on the Flatio.

The apparent is good, but not prepared for guests.
Lesly M.
March 2023
Lesly stayed 14 days in Faro
The flat is advertised to be equipped for 4 people, but it's truly equipped only for a couple. We booked this flat with my friend after reading it was equipped for 4 people and that it has an office that can be used as a single room, only to find out the flat is only equipped for a couple. We are friends, so we needed the separate bed and the separate room. Result: One of us had to sleep in a sofa for weeks (it's a standard sofa, not a sofa bed). The mat in the office is not suitable to sleep. When we asked for the additional set of bedsheets (for the sofa) we were asked to pay additional EUR 50. After a few exchanges of messages with Flatio it was clear this fee wasn't applicable but then we were asked (in an unfortunate tone) to leave the bedsheets washed and ironed on the day of our checkup (or pay EUR50). We left the flat clean and the bedsheets washed as demanded but it added some stress and unpleasant experiences to our visit.
Salome L.
March 2023
Salome stayed 5 months in Prague
Nice place with affordable price.
Oldrich F.
March 2023
Oldrich stayed month in Prague
Nic moc
Marinès R.
February 2023
Marinès stayed 3 months in Alicante
Dealing with Luis Sancho was a bad experience for me. I won't tell what kind of person he is because, I think, he behaves differently with different persons. I will tell what happen so you decide what to expect from Luis Sancho.
* The first day (handover of the apartment) He didn´t know what Flatio Platform advise to do like fill and sign the Handover Certificate, and was very upset to do it.
* He didn´t know where his apartment's water and electricity meters were and how to download the Handover Certificate.
* He was aware that due to his lack of knowledge the completion of the Handover Certificate was delayed. He also did know that I've had payed the first rent thru Flatio's Platform 45 days before that day. Even so, he pressure me to notify Flatio to immediately transfer the money for the first rent to his bank account.
* He told us: "You are already living in my apartment and you haven't transfer any money to my bank account."
* He also said "I can't wait for these 3 months to pass, to see you out of my apartment."
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* Near the end of the contract, I requested him to takeover the apartment 3 days before the last day of the contract. He asked for an appointment to check the apartment before the actual date of the handover, but he didn't show up.
* When he showed up for the handover appointment, from the moment he walked in, he expressed himself about me in a very derogatory way. He said the word "shit" at least 3 times. * Knowing that I had to take a train in an hour, he asked me to pay him in that moment 200 € in cash (170 € for a new head board of the bed + 30 € for the cleaning). he told me he won't let me go until I pay that to him.
* The head board of the bed had only loose one screw and the lining on the back tore
about 1 cm.
* He also blamed me about a floor trim that detached and that rose about 1 cm high.
* He complain about the cleaning and about some things that were out of place:
* He left the apartment very upset. Then, I don't know why, he came back.
* I lost the train but stay and fix the two minor damages (Headboard of the bed and floor trim), put all things in its place, swept and mop the floor, etc. until the apartment WAS AS CLEAN AS HE HANDOVER TO ME.
* In the afternoon, that same day, I texted Luis Sancho thru flatio and to his cell phone and also called him asking for an appointment for him to takeover the apartment. He didn't answer me or showed up for the appointment. After the appointment time, he sent a message to Flatio but didn't told me anything related to re-schedule the appointment.
* That same day I tried to re-schedule the appointment but he repeated the same behavior; He didn't went to the appointment, waited after the time of the appointment to sent me wrote a message that said nothing of an appointment to takeover the apartment.
* That last message he sent to me, thru Flatio, was a long list of complains describing how I gave the apartment to him. The reality is that I didn't gave the apartment that day and when I have the apartment, like he wanted it to be, he decided not to showed up to take it over from me.
* He also create an amendment at Flatio platform charging me 100 € (50 € for the cleaning and 50 € for two days for an extra bed and lining). I left the apartment as clean as I receive it and there was no extra person on those dates. That amendment doesn´t apply. He didn't knew that an amendment is an agreement between the parts and that lessor can't create it unilaterally.
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* In that message he mentioned that I deteriorate his apartment.
* My opinion is that the apartment had old furniture and equipment that is made from plastic and that had being under water (toilet part) and under the sun and rain (chairs, table, etc on the terrace) and they had become brittle and crumbling. So, with the normal and adequate use, from one moment to the other, they break or stop working fine.
* That happen to me with the toilet part, it stopped sealing the passage of water from the tank to he bowl (the plumber explain that to me and I read it on the reviews of that part of the toilet).
* Surely it would happen to the next guest with another furniture or part.
* He also mentioned that a disproportionate use of the electricity but I never get over the limit stablished by Flatio. He suggested I have to use the same as a neighbour, probably, that neighbour eats and stays outside he's home most of the day.
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* He wrote "Confirm me the amendment, and we end with this nightmare."
* In fact it's a nightmare to deal with a man that acted that great scene to take advantage of the fact that I was alone and that I didn't want to loose the train. All to take more money from me. Even when I left the apartment like he wanted he insisted to charge me for something I'd already done (cleaning) and services I didn't used (2 days of extra bed).-
____________________________________________________________________If you´re interested I wrote more details of the issues Luis Sancho claimed from me.
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LIST OF ISSUES That Luis Sacho CLAIMED FROM ME and I ACOMPLISHED before I GIVE BACK the apartment to him.
I Gave the apartment AS CLEAN AS I RECEIVE IT.
* The head board of the bed had only loose one screw and the lining at the back tore about 1 cm. THAT SAME DAY I FIXED IT.
* The floor trim that detached and that rose about 1 cm. THAT SAME DAY I FIXED IT.
-Since I received the apartment that floor trim had glue stains all along it's edge. That proves that it had being glued before and, while I was living there, it detached.
-Since I received the apartment the floor of the apartment was, in general, already ruined. It was stained, scratched, scraped off, etc.
- Also, under the dining room table, there's floor of two different types and colors.
* The cleaning
- That day I didn't mop the floor. I DID IT while he was there complaining. Then I HAD SWEPT AND MOPPED 2 MORE TIMES.
- I forgot to throw away 2 boxes an 3 bottles from the refrigerator. I DID IT while he was there complaining
* I LEFT the apartment as CLEAN AS I RECEIVE IT.
* It can be said that I left it cleaner because while I lived there I clean all the dirt that was accumulated for years in the kitchen (the grease on the top of the refrigerator and cabinet and inside the oven) and mold in the shower. Fixed the shower door that had loosed screws.
* The things that were out of place:
- I put the table on the living room as a coffee table and not as an end table. THAT SAME DAY I PUT that table as a END TABLE .
- Washed linens and hang them on the gazebo (made of strong metal) to dry in the sun. THAT SAME DAY I waited until the BED LINENS were dry, FOLDED and put them in the CLOSET.
- Dishes on the dish drainer. THAT SAME DAY I DRIED AND PUT them ON THE GABINETS.
- Plastic bag with cleaning stuff for him to check if he wants them. THAT SAME DAY I THROW IT AWAY.
- Carton box, for him to check, with stuff that were in the apartment when I received it (almost expired food and shabby pans). THAT SAME DAY I RETURNED THEM TO THE KITCHEN CABINETS.
* I LEFT the apartment as ORGANIZED AS I RECEIVE IT.
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LIST OF ISSUES That Luis Sancho CLAIMED FROM ME and I DIDN'T ACOMPLISHED before I GIVE BACK the apartment to him.
* I left the microwave oven out of it's place. I needed more space for cooking and somebody help me move it. It was to heavy for me to put it back on it's place. I was afraid to dropped it.
* I left the textile part of the gazebo on it, not in the bedroom closet, I needed the space. I installed them properly once but the wind was so strong that the gazebo nearly take off, was very dangerous. Luis Sancho should have warned me of the danger, the metal structure is not fixed to the floor.
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DAMAGES HE CLAIMES I CAUSED BUT I CONSIDER THEY ARE NOT MY FAULT
* A crack of about 2 cm. long in the outdoor chair. I only used those chairs for it's purpose, to sit down. Those outdoor chairs are made from plastic, had being under the sun and the rain for at least 7 years (There's 2016 pictures of the apartment on the internet). Now they don't even have their cushions (they are very uncomfortable). Beside that, the wind is so strong that it moves the chairs all around and they collide between them and hit the walls.
* Toilet part the plumber told me it was not my fault.
Nijat S.
January 2023
Nijat stayed 16 days in Warsaw
The apartment location is excellent! Communicating with the owner was easy, and their supports works perfectly. However flat was small than it was shown in the pictures. It is a nice place for short-term stayings, like 1-3 days. But don't expect much.
Miroslav P.
January 2023
Miroslav stayed 5 months in Prague
The flat is located in a very noisy street, the sound from trams & occasional parties next door is very annoying. The room itself is nice and spatious, but the equipment is quite basic and the bed didn’t seem very clean. The flat is extremely hot in the summer and it can be very cold in the winter, the heating only works at certain hours. The ceiling is very high and it makes it hard to maintain normal temperature, which is possible only at high electricity cost. The shared bathroom and kichen are nice.
Aleksei L.
January 2023
Aleksei stayed 15 days in Budapest
The apartment is quite small and requires renovation. It is on the 0 floor with a small window which goes to the yard. There are almost no sunlights here.
The sofa on the first floor is really bad - lots of blots and has a strong smell of naphthalene. It was unpleasant even to touch it.
The Bed's mattress is full of blots.
Bad smells appear in the apartment all the time.
Kitchen and bathroom furniture is Ok.
The landlord is easy to communicate with and helpful.
Yuliya R.
January 2023
Yuliya stayed 28 days in Prague
Один из лучших районов, большая, теплая квартира, приятный дом ( подъезд, спуск в подземный паркинг) и терраса на крыше. Очень приятная девочка которая заселила, она всегда была доступна и отвечала на все вопросы. Но в самой квартире часть мебели была очень поношена или совсем сломана ( 2 стула из 4-х просто разваливались), фен не работал, посуда была очень старой ( сковородка, чайник) и на просьбу заменить сказали что можно попробовать, но что вся остальная посуда которая у них есть примерно в том же состоянии. Если честно не очень понимаю как в квартире которая сдается за 2к $ можно экономить на сковородке.

На паркинге, который стоил дорого даже для этого района (3тыс крон в месяц) моя машина была постоянно обсыпана побелкой из дырки в потолке
Helena Š.
January 2023
Helena stayed month in Prague
Bydlení útulné, majitel odepisoval velmi rychle, tiché prostředí, vybavenost bytu skvělá...
Audrey D.
January 2023
Audrey stayed 4 months in Budapest
Although the flat had some issues the owner's mother and the localisation of the appartment made our stay somewhat pleasant and enjoyable.
Tyler R.
December 2022
Tyler stayed month in Prague
Cozy.
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