It's all about your profile settings! Learn how to solve this issue and as soon as it's fixed, the payment will finally go through.
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It's all about your profile settings! Learn how to solve this issue and as soon as it's fixed, the payment will finally go through.
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It may happen. Usually in a situation where you don't have a default account set up (a bank account for receiving rents from all of your properties). If you set up a rental routing from selected offers only, but you do not have a default account defined, newly added offers or those that have not been selected while setting up the rental routing will not be associated with any bank account and the rent from these offers will not be sent. In such a case, however, we will inform you by e-mail / SMS notifications, which will inform you of the absence of a bank account and ask you to add it - therefore, we recommend not ignoring these notifications, but following the instructions.
In any case, we recommend having one of your bank accounts set as the default one to ensure that your rents are forwarded if you don't have the offer associated with any particular bank account.